Where do I start?
2 min read
The first thing you should know is that you are never alone; all our systems include support from our own dedicated support team.
You can contact them by email at support@alldaytime.co.uk.
You can talk directly to them by using the built-in live chat that is on the bottom of all our website pages and also built into every page of our cloud-hosted systems.
Or you can phone us on 01252 544457 or internationally +441252 544457
You can request additional training from our support team at any time.
Standard training videos are available on our website for quick guidance on common areas. Click here to view
Setup tasks #
Items that need setting up before you start adding / importing employees.
- Shifts – Advanced will be set by the support team, and Myshift you can do yourself
- Departments / sections – found in system dictionary
- Job titles – found in system dictionary
Items you may wish to also set up: items found in system dictionary
- Absence categories
- Muster points
- Absence conflict groups
- Payroll Periods
- Payroll groups
- Employee types
Setting up shifts #
If your shifts are complex, then you should discuss it with the support team, who may set up advanced shifts for you so they will be selectable when you add employees.
However, if your shifts are less complex, we have a system called MyShift, which allows you to set up and manage your own employees’ shifts. And even setup and manage individual shifts for each employee. For further details of how to set up and manage Myshift click here
Will I need advanced shifts or MyShifts? For advice on this question, please speak to the support team. Although the MyShift self-service system is being expanded in its functionality all the time to cope with more complex requirements, there are increasingly fewer times that advanced shift setup is required.
Adding employees #
After setting up the required items mentioned above, you can efficiently add new employees to the system.
