The first thing you should know is that you are never alone all our systems include support from our own dedicated support team.
You can contact them by email support@alldaytime.co.uk
You can talk direct to them by using the built in live chat that is on the bottom of all our web site pages and also built into every page of our cloud hosted systems.
Or you can phone us on 01252 544457 or internationally +441252 544457
You can request additional training from our support team at any time.
Standard training videos are available on our web site for quick guidance on common areas click here to view
Setup tasks #
Items that need setting up before you start adding / importing employees.
- Shifts – Advanced will be set by supprt team and Myshift you can do yourself
- Departments / sections – found in system dictionary
- Job titles – found in system dictionary
Items you may wish to also setup – items found in system dictionary
- Absence catergories
- Muster points
- Absence conflict groups
- Payroll Periods
- Payroll groups
- Employee types
Setting up shifts #
If your shifts are complex then you should discuss with the support team who may setup advanced shifts for you so they will be selectable when you add employees .
However if your shifts are less complex we have a system called Myshift which allows you to setup and manage your own employees shifts. And even setup and manage individual shifts for each employee. For further details of how to setup and manage Myshift click here
will i need Advanced shifts or Myshifts? for advice on this question please speak to the support team. Although the Myshift self service system is being expanded in its functionality all the time to cope with more complex requirements, so there are increasingly less times that Advanced shifts setup is required.
Adding employees #
After setting up the required items mentioned above you can efficiently add new employees to the system.