FreeTime Help

How to add employees to your Free Time system Easy to use flexible working shifts.How to add or edit attendance records for individual employees.How to run a report for Time AttendanceHow to book edit and view absence recordsFor Managers or system administratorsRequesting an Absence via Workflow For all Employees

Is Support Always Included?

Yes, the FreeTime system is a fully supported system, we include unlimited support to help you with additional advice or assistance – at outset and ongoing. This support is available from within the system via live chat, by email or via telephone if needed. This does not expire and is provided for the full term of the system.

We are having more than one terminal – will I need to enrol my employees on every terminal they use? 

No there are features which help with the distribution of employee enrollments for each of our current terminal types

Face Reader – if you are having multiple Face Reader terminals then instead of enrolling on each terminal you can enrol on one terminal and use the Terminal Manager facility in the software to automatically add your employees to other terminals.  Employees can enrol at a terminal that is convenient – which may not necessarily be the actual terminal the employee will normally use (for example, you may wish to do the enrolment process at a head office).    

Fingerprint – if you are having multiple fingerprint terminals then instead of enrolling on each terminal you can enrol on one terminal and use the Terminal Manager facility in the software to automatically add your employees to other terminals.  Employees can enrol at a terminal that is convenient – which may not necessarily be the actual terminal the employee will normally use (for example, you may wish to do the enrolment process at a head office).    

RFID / Proximity terminals – where you are using a fob or card to clock in or out, then instead of enrolling on each terminal you can enrol on one terminal and use the Terminal Manager facility in the software to automatically add your employees to other terminals.  Employees can enrol at a terminal that is convenient – which may not necessarily be the actual terminal the employee will normally use (for example, you may wish to do the enrolment process at a head office).

Once the employee face templates or fingerprints or RFID cards have been enrolled on the ‘Enrolment Terminal’ they can be syncronised from that device to the required terminals the employees will use. Which means they will not need to enrol at more than one terminal.

What is ‘My Shift’? 

As you add new employees in the software, you will see the default shift suggested for each employee is ‘My Shift’. My Shift is a simple shift system allowing a basic and flexible approach to shift requirements. On My Shift each employee can be allowed to clock in flexibly with no set start or end time, with optional breaks and roundings, which can be set in the shift tab of each employee. You can also set times during the day when you do not pay these workers, for instance before 6am or after 5pm. watch this video for more info

More advanced setup for myshift is now available for you to use if required such as OT approval zones and special hours and overtime setup.

What is a reporting ‘Period’? 

For the purposes of the system, a ‘Period’ is a reporting length or duration, such as weekly or monthly. The system contains many reports that you can create, some are titled as ‘Period’ reports. These reports have the term ‘Period’ in the report name which indicates that these reports will only run for a complete period or multiples of complete periods. For example, if you run a weekly period starting on Monday then the Period reports will need to be set to run from Monday to Sunday, or a wider date range and only any full periods found within this date range will be included in the report (i.e. partial periods will be excluded).

What format types are reports available?